Terms and Conditions of Use

Before entering the company’s online store, we invite you to consult the following terms and conditions that apply specifically to the use of the karamanlidika.gr online store. Please make sure that you agree with the following terms and conditions, because any transaction you may make with us, through this online store, is governed by the following terms and implies the acceptance of these terms.


Seller: the online store karamanlidika.gr is defined as the seller and will henceforth be referred to as the “company”.

Buyer: the individual or the company ordering the products is defined as the buyer and will be referred to as the “buyer” from now on.

Products: products are defined as the goods that appear in the company’s online store and are available for sale, hereinafter “products”.

The Terms of Use, which apply from the moment the buyer accepts them, govern the purchase and act as a purchase contract. The company reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store and undertakes the obligation to inform users of any modifications, as well as any change, through the pages of this online store.


The company is committed to the completeness and validity of the information listed in its online store, both in terms of the existence of the essential characteristics described for each product it has, as well as in the accuracy of the information provided by the online store services, subject to any technical or typographical errors that have escaped attention, or that have occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.


Prices displayed on the website include all taxes or fees (taxes that may apply to the purchase). Prices shown on the website do not include costs related to delivery. Delivery charges will be added to your purchase amount and will be shown at the end. You will be able to review all delivery charges applicable to your purchase before you confirm the purchase. By clicking on the option “Send Order” or the similar button, the order on behalf of the buyer becomes binding. If the company accepts the order, the buyer will receive a confirmation message on their computer screen.


On the pages of the online store, the buyer can find various products. Products are divided into central categories. Each category has subcategories, displayed in the central part of your screen. Our goal is for the buyer to reach the final product with 3 clicks. In case he is looking for something specific, he can use “search”, which will lead him to relevant results. The company makes every effort to provide high quality services. However, cases of errors in prices and secondary characteristics of products cannot be excluded and it cannot be guaranteed that there will be no downtime of the website or “human” errors when updating and listing the price of a product.

For the best security and efficiency of purchases, if the buyer finds that a product is offered at an unusually low or high price in relation to its market value, before proceeding with the order he should contact us at +30 210-3217-238 or through the website contact form. When ordering the products, s/he should have knowledge of the characteristics of the products s/he has ordered and the suitability for the use for which s/he intends them. That is why s/he must carefully choose each product and make sure that it is what s/he really wants. The company bears no responsibility in case of incompatible use of these.

After the order is processed by the online shopping department, the buyer will receive an order confirmation e-mail. If an order is pending, a corresponding e-mail will be sent. Alternatively, we will contact you on the telephone numbers you have given us when registering or entering the order in our online store. It is not possible to disable these updates, the sending of which is a condition for the correct progress of your order. These e-mails, we invite you to make sure they can reach you and to keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.


The visitor-user of the pages and services of this website must comply with the rules and provisions of Greek, European and International Law and the relevant legislation.

The visitor – user of the online store accepts that he will not use the pages and the online store of the company for:

Posting, publishing, e-mailing or otherwise transmitting any content that is unlawful, harmful, threatening, offensive, harassing, libelous, defamatory, vulgar, obscene, slanderous, invasive of another’s privacy, hateful, or racially offensive, making national, racial or other discriminations.

Harming minors in any way.

Posting – distribution of adult content – porn, gambling and anything else that is against Greek law.

Sending – bulk e-mailing for promotional purposes, without the recipient’s consent.

Posting, publishing, e-mailing or otherwise transmitting any content for which one does not have the right to transmit under the law or contractual or managerial relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements).

Posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party.

Posting, publishing, e-mailing or otherwise transmitting any material that contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or alter the operation of any software or computer hardware.

Intentionally or unintentionally violating applicable laws or regulations

Harassing third parties in any way

Collecting or storing personal data about other users.

Trafficking in pirated software.


Payment is made before or upon delivery of the product and can be made in one of the following ways:

Payment upon receipt, at the company’s store.

With cash upon delivery of the product ordered at the place chosen by the buyer.

By deposit to a bank account. In this case, the product is sent if the buyer sends the company the registered deposit slip, in which the order number must be mentioned as justification. It can be sent by electronic mail (e-mail) or fax, upon notification, to +30 210-3217-238.

The bank accounts to which you can make a bank deposit are:


No. Account: 0026-0222-8102-00599-480

IBAN: GR7102602220000810200599480

Main Beneficiary: D. & Th. THEODOROPOULOS OE

Reason: Name and order code

Alpha Bank

No. Account: 1050-02330-00035-0

IBAN: GR3501401050105002330000350

Main Beneficiary: D. & Th. THEODOROPOULOS OE

Reason: Name and order code

If the buyer uses web-banking, he can make a transfer or deposit and then send the transaction receipt to the company.


Risk is transferred from our company to the buyer when the products are shipped. Ownership of the product does not pass to the buyer until the company receives the consideration.


As part of the smooth transaction process, the company undertakes the delivery of the order to the place desired by the buyer. Products are sent by the own means and courier service. When products are shipped, the buyer will be notified by phone by our company or the courier company, of the exact day and time of delivery.


The company cannot provide any guarantee for the availability of the products, but it guarantees timely information to final recipients/consumers about their unavailability.

The company is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for the information it gives or services it provides through its website.

The online store is not responsible for any technical problems that may occur to users when they attempt to access the website and throughout this access period and are related to the operation or compatibility of their own infrastructure with the use of the website.

Finally, the company has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.

Until the buyer pays in full, the company retains title to the products.

The products subject to withholding ownership cannot be pledged or transferred as a guarantee to third parties before the total payment of the consideration.

If the buyer does not fulfill his obligation to pay the consideration, then the company is entitled to invoke retention of ownership and withdraw from the contract.


The company guarantees that the product will be delivered in perfect condition, at the time and place specified.

If a defect occurs in the product due to the fault of the company, then the company must remedy by replacing the defective product free of charge within a reasonable time or compensate the buyer.


The order may be delayed for the following reasons:

The product is not in sufficient stock in the warehouses and delivery has been delayed by the supplier. In such a case, the company will contact the buyer to ask if they want the order without this product or if they want an alternative. This item will be shipped immediately upon reception in the warehouses.

The product in the order has already been removed and is not available. Among the products presented in the online store there are rare cases where their supplier suddenly and without warning announces that s/he is canceling them. In this case, an employee of the company will contact the buyer directly to provide all alternatives, if any.

During periods of extreme weather or strikes as well as in any case of force majeure, which may affect the transport and delivery of the order.

In the event that telephone and/or e-mail communication is impossible (if there is a problem with the order, either in relation to the product or in relation to its payment), because, for instance, one’s registered information is not correct or up to date.


The order can be canceled in the following cases:

Before completing the order, during the online ordering process, the buyer can “back” and remove the product quantities from the cart by clicking on the “remove” button.

If the online order has been completed but the product has not yet been shipped you can call +30 210-3217-238 and an associate will handle the cancellation of your order.

After receiving the product, you can call +30 210-3217-238 or contact us through the website contact form, explaining the reason you wish to cancel the order. An associate will serve him immediately and inform him about all the options.

In the event that an order has already been invoiced and the buyer wishes to cancel it, then he must contact +30 210-3217-238 and provide the details of the order. However, the status of the order will not change on the account page.


Upon delivery, the buyer must check the product packaging for visible signs of wear before signing the receipt. In the event that he detects such signs, he must declare it immediately.

If the buyer has a problem with any of the products, they can contact the company for questions about the order or for help.

The buyer has the right to return the purchased products and request their replacement:

In all cases in which products other than or substantially different from those ordered were delivered due to proven fault of the company.

In all cases where the product has been defective or lacks an agreed quality and provided that:

Notwithstanding the manufacturer’s or importer’s warranty and the product being under warranty, in which case the warranty conditions apply, or

If there is no warranty under (i) and the buyer’s rights have not been statute-barred,


If there is no warranty under (i) and the defect or missing quality is immaterial.

The company is liable for compensation in the event of a lack of an agreed quality or the existence of a defect, only if this has been caused by its fault, in which case it is not liable for slight negligence.

The buyer may revoke the purchase contract and request a refund within 3 calendar days in all cases where the product has been defective or lacks an agreed quality and provided that:

Not otherwise provided by the manufacturer’s or importer’s warranty and the product is under warranty, in which case the warranty conditions apply, or

If there is no warranty under (i) the statute of limitations of the buyer’s rights has not occurred, or

If there is no warranty under (i) and the defect or missing quality is immaterial.

And within 3 days of product delivery.

Before exercising the right of withdrawal, buyer must inform the company of this decision.

A condition for the return is that the products to be returned are in excellent condition, i.e. they do not show signs of wear and tear or damage. The products must be in such condition that the company is able to resell them. If the products to be returned show signs of wear and tear due to the fault of the buyer, then the buyer must pay the cost of repair.

All returns must be accompanied by the original receipt and packaging. Failure to provide the above information may prevent or delay the return or exchange or result in additional charges being applied.


In the event of events of force majeure, i.e. events that cannot be prevented even with the utmost diligence and prudence, the company is entitled to suspend the fulfillment of its obligations to the extent and for the time that the above events prevent their fulfillment. The company is not considered to be in breach of its contractual obligations during this period. Non-fulfillment of obligations does not create a right or claim on the part of the buyer, as long as the existence of the fact is documented.

To this end, the company will notify the buyer in writing within 5 days of the occurrence of the incident.

Our company has taken care to take the necessary measures to minimize damages due to force majeure.


All the content of the website, including images, graphics, photos, videos, plans, texts, services and products provided are its intellectual property and are protected according to the relevant provisions of Greek law, European law and international conventions. Consequently, it is expressly prohibited to reproduce, republish, copy, store, sell, transmit, distribute, publish, perform, translate, modify in any way, in part or in summary, without the prior written permission of the owner. The printing of part of the content of the website, for the sole purpose of placing an order or using it for purchases, is excluded. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the company, or any other legal owner of the above copyrights.


The buyer can browse the company’s websites freely without giving any personal information. If you decide to proceed with a purchase or contact the company, it is necessary to provide certain information related to Personal Data (name, surname, address, e-mail address, telephone, etc.). This information will be requested during registration or during your first purchase. In subsequent purchases a simple confirmation of some of the above information will be requested. These are not distributed to any other natural or legal person that is not connected to the online store. The company does not use any information concerning its users and customers for unsolicited communication or to send unsolicited advertising material. This can only take place after user approval. All information related to orders and personal information of each member is confidential and coded so that it cannot be used by anyone other than the company. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. The customer has, within the framework of telecommunications privacy legislation, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997, as amended by Law 3471/2006.

The company’s online store operates in accordance with current Greek and Community legislation, keeps personal data secure for as long as the buyer has been registered with one of its services and is deleted after the end of the transaction relationship in any way.

Like most sites on the internet, this company site uses cookies to access certain information every time the buyer browses with a web browser. Without the use of cookies, an order cannot be placed. At the same time, cookies allow the company to offer important services such as: order status, personal settings, storing items in the cart or on a reminder list. Cookies are text and identification files that are transferred to the hard drive of the computers that the buyer uses during his/her visit to webpages, via the internet. It is a message sent by the Web browser to the Web server. The browser stores the message in a text file, called “cookie.txt”, and the message is sent back to the server every time the browser requests a page from it. In the browser settings the buyer can choose to prevent the browser from accepting new cookies or to ask every time a new cookie is about to be installed on the hard drive. Nevertheless, the buyer should know that if he chooses to prevent cookies from being stored on the hard drive, he will not be able to use some important services of the store. No sensitive personal information is stored or transferred in cookie.txt. The only information that is kept is the customer code that is kept in the online store, so that the latter can automatically recognize it in future visits and can be deleted by choice.

Read the company’s Privacy Statement – GDPR for more information.


Recognizing the importance of the security of personal data and electronic transactions, the company has taken all the necessary measures, with the most modern and advanced methods, to ensure their maximum security. More here: Transaction Security.


The company periodically sends informative e-mails. It is not responsible if newsletters were not delivered to their destination, although it makes every effort with ISPs (Internet Service Providers) for delivery. Newsletters may end up in the spam folder, so please check regularly that they are not stored there.

In the event that the buyer wishes to no longer receive informative newsletters or wishes to be deleted from the sending system, s/he can inform the company using the contact form on the site or use the unsubscribe link, which accompanies each informative e-mail.


Disputes for which it was not possible to arrive to a friendly settlement, will be tried at the competent courts.